Service
Business Intelligence
From the spreadsheet built every Monday to the dashboard that updates itself.
The problem
Every week someone spends hours exporting ERP data, cross-referencing it in Excel and building a deck that is already stale by the meeting. Sales numbers do not match finance because each team calculates them differently. Leadership decides on whichever version arrived first.
How we work
- 1
KPI definition
We work with leadership to define what is measured, how it is calculated and who owns each indicator. One definition per metric.
- 2
Data model
Dimensional model (facts and dimensions) over Oracle, SQL Server, Excel or APIs, with scheduled loads and quality checks.
- 3
Dashboards
Power BI dashboards designed for decisions, not decoration: few indicators, context, comparison against target and drill-down on demand.
- 4
Adoption
User training, publishing with role-based security and a monthly model review routine.
Frequently asked questions
Can you connect directly to our Oracle database?
Yes, through a Power BI gateway and a read-only user over reporting views, so the dashboard never affects ERP performance.
Which Power BI license do we need?
Power BI Pro per user to publish and share; Premium or Fabric only for large organizations. We advise based on your user count.
Do you build SLA dashboards for help desks?
Yes. It is a case we know well: tickets, response and resolution times by area, SLA compliance and trends.
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